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After new update app. Loads and then shuts down?

Question asked by fortenbra on
Last Modified:

After new update app. Loads and then shuts down?

After the most recent update, Hay Day loads very slowly, finally begins, and then shuts down by itself. I noticed another question relative to the same issue - have tried everything to correct his problem, but nothing works. Please help!

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Answers
Paul answered:

Please make sure that you're running the latest version of your game by visiting your App Store and verifying there are no available updates. Playing the latest version of our games ensures that you'll have all of the most recent updates. If there are no updates available for your game, please try these troubleshooting steps:

1. Turn your game and any other apps off so that they are no longer running in the background of your device.
2. Turn your device off and wait 10 seconds before you turn it back on.

to update your Android devices:
1. Open the Play Store app on your device.
2. Tap the search button icon in the top and then type “Hay Day”.
3. Click Update.

For iOS devices:
1. Open the App Store app on your device.
2. Tap your account on the upper right of your screen.
3. Click Hay Day to update.

For Kindle devices:
1. Open Apps - Store.
2. Tap the menu icon in the bottom part of the screen, and then App Updates.
3. Find Hay Day in the list and tap Update.

If the above methods wont work, try to reinstall your Hay Day app.
Reminders: Be sure that your game is linked to a Facebook or Game Center account before reinstalling to avoid progression lost.

 

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