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I lost my bakery when I switch - Bakery Story Questions for iPhone/iPad

Question for Bakery Story

Guest asks: Added Apr 10th 2012, ID #258480

Question for Bakery Story

I lost my bakery when I switched devices. My stormID is tastytreats96, my baker name is Tasty Treats. I am at level 74 and have about 45+ neighbors. Please tell me how I can get my bakery back. Thank you.

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Guest answered:
Added 17th Apr 2012, ID #499551

You can e-mail support@teamlava.com. The following is a copy of part of the e-mail they sent me (with the info I needed to send them so that they could transfer my act):

We would be happy to help to restore access to your original account.

To access your original account please reply with the following:
1) Your Storm8 ID on your current device (the new/temporary ID):
2) Your Storm8 ID from your old device (the one you want recovered):
3) The name of the game(s) you are referring to:
4) The approx balance of Gems, City Cash or Club Cash from the game(s) you want recovered:

To make a Storm8 ID on your new/current device so that we can locate it for the transfer, please go in game and visit Menu (or Main) -> Social -> Invite Friends. As Storm8 IDs are unique, the Storm8 ID on your new device will be different from your original device's. Once you have provided us with this information, we will attempt the transfer from our end.

Please be advised that your account will only be accessible from the new device and that you will lose access to the unwanted account. Transferring also affects all games associated with a given Storm8 ID. Single-game transfers are not available at this time. I apologize for the inconvenience.

I e-mailed them the info they asked for and they transferred my games to my new device. Hope you still have access to or remember the approx amt of gems and cash in each game. Good luck
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Guest said: 26th Feb 2015 | REPORT
I dont remember my pass, can u recover that? Because i want to open my old bakery. It was cj bakery. My storm id is clairaaa. How do i know my pass if i forgot.
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Guest answered:
Added 13th Dec 2012, ID #556738
My problem is exactly the same as above. I was playing bakery story and when I changed devices I lost the game, my storm I'd was cathyod, I can't remember the name of my bakery. I was on around level 80, can you help
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Guest said: 2nd Dec 2014 | REPORT
Same problem here.. I just cant remember my password. Can you help.me?

Guest answered:
Added 8th Jun 2015, ID #664235
3.bakery story
4. 400k coins and 4 gems
Guest answered:
Added 11th Nov 2015, ID #673016
Hello I lost my bakery story game on new phone . My id is reallone and forgot password can you please help me not sure exactly what gems I'm at level 99

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