Missing Chips and Disconnections
There are many users reporting that chips they have won while playing Double Down Casino have either been taken from their total, instead of added to it, or gone missing completely. Also, they are getting regularly disconnected from the game's servers.
These are known issues so it is worth contacting support to try to get a resolution.
If you find yourself missing chips or encountering glitches, it is far more likely to be the game than your connection.
Added by: MongooseGeneral Feb 26th 2012, ID#259